Motivation to Exceed Expectations
8. May 2008 19:09, shahjeeOne reason many of us find it difficult to delegate is that we've been sorely disappointed in the past. "No one can do it as well as I can" is simply not true. Given the opportunity and proper motivation, others will raise to your expectations with more creative, productive approaches to any task at hand.
Supervisors and managers can easily delegate, repeating the patterns of being disillusioned. However, there is a difference between simply being a supervisor or manager and being a highly effective leader. The title doesn't make an individual a leader. Actions--consistent, meaningful, well-thought-out actions make the leader.
A sign of a truly effective leader is that he can motivate an individual or group of individuals in wanting to accomplishing a task. This means that they involve all of their capabilities (imagination, insight, curiosity, enthusiasm) to not only accomplish the job, but they exceed expectations.
"If you want to build a ship, don't drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea." ~Antoine de Saint-Exupery
Leadership mastery comes in continually challenging yourself to come up with new ways to motivate. Clients tell me "I just don't know what's wrong with this individual. I've told them precisely what to do over and over again and they still can't get one simple job done the way I want it done in a timely manner!"
You've heard it said that the definition of insanity is 'doing the same thing over and over again expecting different results.' If your team is not living up to your expectations where is the disconnect? Is it with them? More likely it is with you and the manner in which you are communicating your wishes.
Do they have responsibility in asking for clarification and doing their job to the highest level imaginable?
Absolutely, yet the buck stops with you. There is no shortage of books on motivation, yet I believe the simplest technique is to know the individuals within your team. Who are they? What do they value? What motivates them as individuals and as a team?
Many leaders make the mistake of thinking all individuals are motivated by what their leader is motivated by, be it money, competition, excellence or accomplishment. In taking the time to observe, ask questions and really getting to know the individual, you can save hours, weeks, years of disappointment on both sides.
This week take a deeper look at all individuals you lead (including your children.) What do they really want? Have you simply delegated tasks to them, or have you stirred up their own internal motivation? How can you motivate them in a manner that has more to do with them than you? In doing so, you'll create win/win scenarios, a much more exciting environment in which to work, socialize or play, and you'll have set the bar for them to exceed your expectations.. Have an outstanding week and enjoy your discoveries.
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